Get in touch
Have questions about your order, or a general enquiry?
FAQ
Q: Why can't I access my account?
A: You can access your account at: Account– NoSweat (nosweatco.com)
If you are having issues logging into your account, contact us at: info@nosweatco.com
Q: Why can't I cancel my subscription?
You can cancel your subscription after meeting the minimum three-order commitment. After this commitment is met, you can cancel your subscription by logging into your account on the account page: Account– NoSweat (nosweatco.com)
If you have any questions about our subscription policy or account, contact us at: info@nosweatco.com
Q: Why can't I change my subscription frequency
You can change this by logging into your account with this link: Account– NoSweat (nosweatco.com)
If you are unable to login to your account or have any questions regarding your account, contact us at: info@nosweatco.com
Q: What is the difference between this Hat liner and this Hat liner?" (i.e., Cowboy vs. Lifestyle)
Our headwear liners are incredibly versatile. We market our liners differently for more accurate applications for the specific headwear that you are intending to apply your NoSweat Liner to.
When shopping at our website, select the type of hat you will use our product for, and we will send you the appropriate liner.
Q: Why does the liner keep falling out of my Hat/Helmet?
Make sure you apply pressure to the liner to ensure that the liner is firmly attached to your hat, helmet, or visor.
If, after multiple uses, the liner starts to fall out, this can be an indication that it is time to change your liner.
Q: How can I change my ship to address
You can update your ship-to information through your account at: Account– NoSweat (nosweatco.com)
If you need help accessing your account, contact us at: info@nosweatco.com
Q: How do I update my billing information?
You can update your billing information through your account at: Account– NoSweat (nosweatco.com)
If you need help accessing your account, contact us at: info@nosweatco.com
Q: How often do I need to change the liner?
This depends on various factors, including how much you sweat, how often you wear your hat, indoor/outdoor temperature, etc. For most of our customers, the liners are suitable for multiple uses.
On average, we recommend changing out the liner after 3 daily wears.
Q: What is your return policy?
Our return policy is as follows:
Returns are allowed within 30 days of purchase. Please email info@nosweatco.com for a return authorization. Returns must be in the unopened original packaging with all labels still attached. Returns that adhere to our Return Policy will be refunded the purchase price [minus shipping]. [Customer is responsible for return shipping, and we suggest return via trackable common carrier].
Please send returns to the following:
NoSweat
5421 Feltl Rd #160
Minnetonka, MN 55343
Q: What is your subscription cancellation policy?
Terms of Subscription (www.nosweatco.com):
Subscriptions are a minimum of a three-order commitment. After three orders, you may cancel anytime. Your first subscription is 30%
off. After that, each month is 20% off. You can change the frequency of deliveries at any time.
Canceling early will result in a charge for the remainder of your subscription commitment, and you will promptly receive the remainder of your orders. To make any adjustments to your subscription, please log into your account at: Account– NoSweat (nosweatco.com)
If you need help logging into your account, email: info@nosweatco.com
Q: How many uses per liner?
A: Typically 3-5 uses. This can vary significantly depending on the weather, the person, and the sport.
Q: Can the helmet liner be used in any helmet?
A: Yes. The helmet liner is perfect for any helmet. Whether you choose football, hockey, baseball, or any other helmet.
Q: Can I cut the liner to fit?
A: No. Once you cut the liner, the embedded sweatlock beads in the liner will start to leak and the liner will no longer work.
Q: What are the terms of my subscription?
A: Subscriptions are a minimum of a 3-order commitment. After 3 orders, you may cancel anytime. Your first month is 50% off. After that, each month is 30% off. You can change the frequencies of deliveries at any time. Canceling early will pay out the remainder of your contract - you will receive the product immediately for the rest of your subscription. To make any adjustments to your subscription, please email
info@nosweatco.com
